Covid-19 has changed our lives and businesses. My own company has been virtual since 2004 and I know how to conduct virtual training that will produce a high ROI. If you want a highly skilled expert to conduct virtual training on your behalf, I would be honored to help you. Let’s thrive, not just survive.
cultural risk mitigation
A Personal Note
Leaders in today’s culturally complex world must be experts at connecting, creating, and collaborating with people of diverse cultures. This is mission critical. I help develop leaders who can lead organizations and diverse teams to higher levels of performance, productivity, and profitability. I have spent a lifetime developing myself and also resources to help you and your team be highly successful multicultural leaders and communicators. I invite you to review my site, watch a few videos. read a few of my writings, learn how I can help you, and of course, send me a note to begin a conversation.
My passion for culture, multicultural leadership and cultural communications comes from my bicultural heritage. It was a fascinating, and sometimes painful, experience.
My father, Pablo, was one of 27 children from the mountains of Puerto Rico. My mother, Phyllis, was an orphan from the state of Kentucky. I am literally a Puerto Rican Hillbilly!
My mixed cultural heritage has been the impetus behind my cultural work and study. I lived through a significant amount of cultural conflict in our family and every time I can help someone, a group of people, an organization, or a community become culturally healthy and skilled, it is like redemption for me.
So, you can see, my work is more of a calling and mission for me, than a job. I love what I do, and most of all, I love seeing people learn to connect, create and collaborate with one another in spite of their cultural differences. I would love it if you would become part of my story and also create a new one for yourself and others you influence.
Ifounded Bilingual America in 1992 and am still the acting CEO. I am the author of The 6 Stages of Cultural Mastery, The Cultural Transformation Manifesto, and The 12 Hidden Truths to Learning Spanish. My next book is scheduled for release in October of 2020 and is entitled, “The 6 Stages of Cultural Selling – How to Increase Sales in Cultural Diverse Communities.” In 2021, I will release another book called, “Puerto Rican Hillbillies – A Deep, and Sometimes Disturbing, Journey into the Bicultural Soul.”
I am an internationally respected expert in the fields of cultural mastery and transformation, diversity and inclusion, Hispanic culture, and foreign language acquisition. I speak on cultural mastery, cultural transformation, multi-cultural leadership, diversity and inclusion, organizational culture and Latino / non-Latino business relations.
I have undergraduate degrees in theology and communications and also Masters Level training in counseling. I read one book weekly and am a voracious consumer of courses of top experts in interpersonal relationships and business.
I speak from both my head and my heart. I am an expert in cultural communication and know how to present content in a culturally relevant and compelling manner; whether live in person or virtually in meeting or webinar format. Many people over the years, at all levels of society, have told me that I was instrumental in creating significant positive change in both their personal and professional lives. I invite you to watch a few of my video clips below to get a flavor of me and my speaking. I do both keynotes and longer version training sessions both live and virtually.
I love to write and would invite you to read some of my writing below. The 6 Stages of Cultural Mastery and The 12 Hidden Truths to Learning Spanish are full-length books. The Cultural Transformation Manifesto is shorter but carries a critical message for our world. It is available at no charge by clicking the image below. Also, I am very excited about my upcoming book Puerto Rican Hillbillies, A Deep (and sometimes disturbing) Journey into the Bicultural Soul. It is scheduled for release in the fall of 2020 in correlation with Hispanic Heritage Month.
Developing full training courses is a very specialized skill. I fell in love with course development many years ago when I wrote my first course for a non-profit that was teaching English to Spanish-speaking migrant workers. The company (Telamon) commissioned me to write the English course after speaking at their national conference. The course was a huge success and I realized then that books and speeches could make a real impact on people but well-developed courses could transform people.
Below are the brand icons and names of my courses that are available on the market today. If you flip over the card, you’ll see the main purpose of each course and also be able to link to that course if you wish.
I am, or have been, a consultant to the brands displayed below. This list is not fully exhaustive as I have more than 25 years of experience in the field of multi-cultural communications. I have also served on the Home Industry Leadership Board sponsored by HomeAdvisor and am a member of the Corporate Advisory Board for the Hispanic Corporate Council of Atlanta.
I love to quote other people and am honored when others quote me. Below are some quotes from my speaking and writing that have found their way into the hearts and minds of others. Enjoy!
We cannot lead people to the highest levels until we know them at the deepest levels.
From The 6 Stages of Cultural Mastery
Unless we transform our cultural relationships, we will never transform our cultural realities.
From The Cultural Transformation Manifesto
The goal of our cultural relations should be endearment, not tolerance.
From The 6 Stages of Cultural Mastery